Information for Print Resellers
We supply many print resellers throughout the UK
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Our business was originally started as a confidential trade printer and so we have the experience and administrative provision in place
to accommodate the specific needs of print resellers.
We have been printing to the trade for over 35 years.
Confidentiality - White Label Delivery
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If you order through this website we will automatically despatch under plain cover. There will
be nothing that can identify us as the producer/sender. We can despatch directly to your customer if you wish.
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We will never directly contact your customers and all notifications and delivery tracking will be routed through you.
Trade Only Prices
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This is our Trade Only website for customers who re-sell our products as part of their business.
Here we operate a separate discounted print pricing scale and a wider product range.
In order to receive these discounts all we require is that you genuinely are buying for re-sale.
Delivery Times
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Production times obviously depend on the nature of the job.
However, you can normally expect products listed on this website to be despatched within 5-8 working days.
All jobs are delivered via overnight carrier during weekdays. Remote and offshore areas may be a 48hr service.
If you have a specific or urgent deadline please contact us to discuss - we will help if we possilby can.
Free File Check
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We always check your files are fit for purpose at the repro stage.
We check the production characteristics of your files, not the editorial content.
We normally fix minor processing issues that don't alter the final job outcome without bouncing the job back to you.
If we spot editorial issues, eg typos, we will hold the job and refer to you. We will never knowingly print a faulty job.
Artwork Storage and Repeat Orders
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We will normally keep artwork on our servers for about 10 years. This includes a complete version history.
There is no need for you to keep sending artwork that hasn't changed for repeat orders. We will print the last used version.
We will delete your artwork from our system, or supply you with copies, on request
Proofing
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We are happy to supply occasional free proof files on request.
We also send free proof files for you to approve if we think there may be a problem and/or a decision needs to be made.
We do not normally supply physical proofs.
Samples of your jobs
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Since our production is highly standardised and repeatable and our workflow system keeps a visual record, we don't normally need to keep physical samples of your jobs.
We will keep samples for you on request.
Your documentation
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We will include your documentation with despatched orders if you wish.
